Support Center

Creating a Twain Debug log from the ImageMan.Net Twain controls

Last Updated: Jun 24, 2011 09:48AM EDT

 

 
In some cases a scanner may not behave as expected, in these cases our support staff may ask for a Twain debug log so we can see what capabilties your application is setting and how the scanner is responding.
 
To generate a Twain debug log, call the InitializeLogging method of the TwainControl object you are using to scan after instantiating the object and before setting  properties on the control. The InitializeLogging method takes a single parameter which is the path and name of the log to create.
 
Once you have added the call to InitializeLogging run your app and after you have scanned please email the file back to us at support@data-tech.com.

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