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Another way to know fax Received or Not

reda saouri May 10, 2013 08:16AM EDT

Hello

I have a problem with a fax number, when I send a fax to it (using FaxMan SDK and .Net), I have always error Fax not received but Fax has been Received ! My question : it it possible, with event "private void faxMan1_FaxStatus(object sender, FaxEventArgs args)" to use another way to know if Fax has been received or not ?

The problem is actually only with this Fax number, with other Fax numbers everything is OK.

Thank you

1 Data Techniques Response

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DTI Support  Data Techniques Employee May 10, 2013 02:31PM EDT

Hello,

Sometimes with the way the fax protocol is designed it is possible that a recipient received a fax but because there was a problem with the handshaking at the end of the fax we have no way to know if it was truly sucessfull. In this type of case we must assume the fax failed rather than assuming it may be OK since there is no way to know if it was OK unless we get the proper handshake.

So basically in this case you have to assume it failed if we reopot it as failed.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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