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PhysicalWidth and page width

Tony Dubose May 28, 2015 06:32PM EDT

In trying to query physical width I am getting a value of -2.118844E+09 inches whereas the physical height comes back as an expected value of 14 inches.

Also, when I set the page size to UsLetter then obtain the scan area I get a width of 7.5 inches whereas the length comes back expectedly as 11 inches.

Would you please explain the unexpected results for width?

Tony Dubose

1 Data Techniques Response

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DTI Support  Data Techniques Employee May 28, 2015 07:03PM EDT

Hello,

Can you show me the code you are using to get the page dimensions ? What type/model scanner are you using ?

Thanks,
John

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