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Outbound ring times before retry

Neal Holt May 13, 2016 11:06AM EDT

We have one pharmacy that has their rings to answer set to 8 or 9. Our faxes to them are failing because the faxman does not get a reply from their fax soon enough.

Where do I change the wait time once it dials the phone number for outbound faxing?

Thank you

1 Data Techniques Response

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DTI Support  Data Techniques Employee May 16, 2016 01:25PM EDT

Hello,

The time to wait after dialing is controlled by the modem and you can set that using the S7=xx command in the init string where xx is the number of seconds to wait after dialing for a connect. Just add that command to the current init string and then restart faxman. Be sure to add it at the end or between existing commands in the current init string.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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