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faxman duplicating

sunil Aug 03, 2011 11:45AM EDT

the faxes are received in the inbox folder, but they are duplicating , I mean two copies of same fax are received, I re installed the fax man . But problem not resolved. Need urgent help

1 Data Techniques Response

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DTI Support  Data Techniques Employee Aug 03, 2011 11:51AM EDT

Hello,
If you are seeing two entries in the received log then likely it has received the same fax twice. Look at the details for each entry such as the time received etc and that should confirm this is the case.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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