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Trouble with Duplex Scanning

Hemal Desai Apr 05, 2012 08:53PM EDT

I have a scanner that supports duplex scanning and I'm attempting to scan both sides of a page. Before I scan the page, I set the following properties:

Twain.UseDuplex = True
Twain.Duplex = SinglePass

Even after setting these properties I can only get the scanner to get 1 side of the page on the image. I am saving the file as a TIF file. I've also tried setting the "Duplex" property to "DoublePass", but I get the same result.

I know there's something I must be missing here. Is there another property I need to set prior to the scan? Or perhaps I need to do something special after the scan to ensure that both sides of the image are saved? Any help would be appreciated.

And in case it matters, the scanner I'm using is a Fujitsi fi-5110C.

2 Data Techniques Responses and 1 Community Responses

Up 3 Rated Down
DTI Support  Data Techniques Employee Apr 06, 2012 10:15AM EDT

Hello,

Can you send us a Twain debug log of scanning ?

To generate one you need to call the InitializeLogging("logfilename.log") method on the twain control after you create it but before you set other properties etc. Then scan and email us the log.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

Up 7 Rated Down
Hemal Desai  Data Techniques Employee Apr 18, 2012 03:09PM EDT

I have a few log files created. What email address should I send these files to?

Up -7 Rated Down
DTI Support  Data Techniques Employee Apr 18, 2012 03:12PM EDT

Hello,

Our support address is support@data-tech.com

Sean

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