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Sample Application - Modem detect

aldrin Sep 09, 2011 04:35PM EDT

I just installed Faxman(4.06.00.00) on a Windows7 32bit workstation and the sample application (C#, VB.NET, VB6) can't detect the modem installed. The modem is working since I can use it in the native Windows7 faxing to send and receive faxes and it's working fine. Any ideas why the modem can't be detected in the sample applications? I'm using AOpen FM56-EXV external modem connected thru serial port.

Thank you.

Aldrin

1 Data Techniques Response

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DTI Support  Data Techniques Employee Sep 09, 2011 04:42PM EDT

Hello,
If the modem is installed and cannot be detected then its likely in use by some other application such as MS Fax, remote access or some other comm type application. Is MS Fax is installed try stopping the service and then try the Autodetect.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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