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Sending Blank Faxes

CJ Haviland Mar 26, 2014 12:23PM EDT

We have been running into some trouble setting up a new client with our faxman driver. They currently can create the FMF, which when converted to a .tif shows the image, and they can send a successful test fax out of their modem. The issue is when we put this all together we're sending blank faxes. I'm not sure if it's a faxman setting, but that's what we've narrowed it down to.

-Windows 7

1 Data Techniques Response

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DTI Support  Data Techniques Employee Mar 26, 2014 01:32PM EDT

Hello,

Assuming the FMF files have the content they are supposed to then it sounds like a modem flow control issue, Please let us know what type of modem they are using and also what version of Faxman you are using.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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