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Fax on Port 7 is Not Valid! and Error: Fax files not queued!

Billy Nov 01, 2011 04:21PM EDT

Windows 2008 r2 Standard (64bit) OS
Faxman4

Putting Faxman4.exe into debug and trying to process faxes, I get the following errors:

Fax on Port 7 is Not Valid!
Error: Fax files not queued!

I know the service tech who had it before he sent it to me has tried deleting pdf.fmf and faxjob files. I need to try to reconcile the files with the database. Is there any kind of documention that describes what the columns in the Faxes database mean, and what the values indicate?

For example, through trial and error, I came up with the following for the fs column:

1 = Pending
2 = In Progress
6 = Failed
18 = Complete

but I would like to know what all the columns and all the values are so I can try to sort this thing out.

Thank you.

1 Data Techniques Response

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DTI Support  Data Techniques Employee Nov 01, 2011 04:24PM EDT

Hello,

The FaxMan SDK help includes the values for the various fields in the database and the interfaces.

That error indicates the fax files that are scheduled cannot be opened or are invalid. Make sure your app is passing the complete path etc when scheduling the fax.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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