Support Center

Fax stuck in pending log, will only be sent if we restart our faxprogram with faxman dll:s in

Johan Engvall Nov 22, 2012 08:06AM EST

Hello!
I'm working for the company Tieto on the Support of LIS program FlexLab/Chemistry and we uses some Faxman dll:s to Fax Laboratory Reports. One of our customers has problems with sending faxes after re-installing the Windows XP computer. It worked before. So now the faxes are stuck in pending log when our Program is running. But if the Program is restarted the faxes will move to Sending log and the modem will call up.

What can be the problem? I Googled your site and found a similar support case but the page wasn't there anymore:
Search - Archived Data Techniques Forums
forums.data-tech.com/.../SearchResults.aspx?q... - Översätt den här sidan
Faxes stuck as "pending". We have a customer who have been sending faxes from our application, via the FaxMan component, for some time, but as of a few ...

Best regards

Johan Engvall
Senior Technical Support Specialist
Tieto
Healthcare & Welfare


1 Data Techniques Response

Up -2 Rated Down
DTI Support  Data Techniques Employee Nov 26, 2012 09:35AM EST

Hello,

What version of FaxMan are you using ?

Which program are you restarting thats makes the faxes send ? Your application or the faxman application ?

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

This question is closed to new answers.

Contact Us