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customer cannot fax using FaxMan Jr.

John Waters Apr 10, 2013 08:41PM EDT

we've used FaxMan and FaxMan Jr. for years without a problem other than occasionally having to tweak initialization strings. at a new customer site we are unable to get faxing working using a couple of different external modems. this is from the log:

Exiting Processs with Error: 21 in State 33
Error: Timeout During Send/Receive

Is this another problem with initialization? Is there a list of errors/states that will better enable us to interpret the logs?

1 Data Techniques Response

Up 2 Rated Down
DTI Support  Data Techniques Employee Apr 11, 2013 08:57AM EDT

Hello,

Please email the log to us at support@data-tech.com along with the modem type they are using.

Thanks,
John

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