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Not sending faxes

Aldrin Jan 05, 2015 08:21AM EST

I’m using version 461 with Windows7Pro 64Bit. Modem installed is USR-5686G serial modem. Having problems sending fax, received is ok though. Any ideas? Attached is the last log.

12:54:22:0413 AutoReceive is ON
12:54:22:0413 AutoShutDown is OFF
12:54:22:0413 ServerStatus is Running
12:54:22:0413 Initializing FaxList
12:54:22:0413 MaxComm = 66
12:54:22:0413 Added Port 1
12:54:23:0442

Client Subscribed(ID = Global\5466041-1)
12:54:23:0536 Added Port1
12:54:23:0551 Fax in Process Cancelled by Client!
12:54:23:0583 Added Port1
12:54:23:0598 Fax in Process Cancelled by Client!
12:54:24:0987 Opening image: L:\MAXFAX\UNSENT\_48Z0RNI8Q_00001_0000804_L.FMF
12:54:24:0987 Error initializing queued image: L:\MAXFAX\UNSENT\_48Z0RNI8Q_00001_0000804_L.FMF
12:54:24:0987 Scheduled Fax (dwID = 0)

1 Data Techniques Response

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DTI Support  Data Techniques Employee Jan 05, 2015 09:48AM EST

Hello,
The "12:54:24:0987 Error initializing queued image: L:\MAXFAX\UNSENT\_48Z0RNI8Q_00001_0000804_L.FMF " error indicates that FaxMan cannot open the file or that the file doesnt not exist at that location or is not a fax file.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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