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Log - Error initializing queued image

Aldrin Jan 06, 2015 10:35AM EST

I’m using version 461 with Windows7Pro 64Bit. Modem installed is USR-5686G serial modem. Having problems sending fax, received is ok though. Any ideas? Attached is the last log.

12:54:22:0413 AutoReceive is ON
12:54:22:0413 AutoShutDown is OFF
12:54:22:0413 ServerStatus is Running
12:54:22:0413 Initializing FaxList
12:54:22:0413 MaxComm = 66
12:54:22:0413 Added Port 1
12:54:23:0442

Client Subscribed(ID = Global\5466041-1)
12:54:23:0536 Added Port1
12:54:23:0551 Fax in Process Cancelled by Client!
12:54:23:0583 Added Port1
12:54:23:0598 Fax in Process Cancelled by Client!
12:54:24:0987 Opening image: L:\MAXFAX\UNSENT\_48Z0RNI8Q_00001_0000804_L.FMF
12:54:24:0987 Error initializing queued image: L:\MAXFAX\UNSENT\_48Z0RNI8Q_00001_0000804_L.FMF
12:54:24:0987 Scheduled Fax (dwID = 0)

2 Data Techniques Responses

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DTI Support  Data Techniques Employee Jan 06, 2015 10:38AM EST

Hello,
The "12:54:24:0987 Error initializing queued image: L:\MAXFAX\UNSENT\_48Z0RNI8Q_00001_0000804_L.FMF " error indicates that FaxMan cannot open the file or that the file doesnt not exist at that location or is not a fax file.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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DTI Support  Data Techniques Employee Jan 06, 2015 10:51AM EST

Hello,

If this is a file you created with the FaxMan printer driver please make sure you have installed the update for the Faxman driver on Win 2012 x64 which can be found at: http://help.data-tech.com/customer/portal/articles/1194828-problem-with-faxman-v-4-xx-and-jr-v-2-xx-printer-drivers-on-windows-2012-server

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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