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Fax Errors - Specific Situations

Michael Apr 25, 2013 08:12PM EDT

We'd like to know if there's a more detailed description of which fax errors are returned in specific situations. Specifically, we'd like to know the following:

Number dialed is answered by a human, who then hangs up: Appears to be "NoConnect"
Human answers, leaves line open:
Dials a number not in service (we're sorry, your call could not be completed as dialed...):


Thanks -
Mike

1 Data Techniques Response

Up 1 Rated Down
DTI Support  Data Techniques Employee Apr 29, 2013 09:19AM EDT

Hello,

In all 3 of those cases you will get a NO CONNECT error. The types of modems we support do not have sophisticated call progress detection so basically you will either connect or get a BUSY or NO CONNECT error if the call doesnt go thru.

Thanks for your interest in our products and please let us know if you have any questions.

Sincerely,
Sean
Data Techniques Support

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